GM Middle East Empowers First Responders for Electric Vehicle Emergencies

In a significant step towards ensuring the safety and readiness of the market for the upcoming surge in electric vehicles, General Motors Middle East has launched a pioneering training program for first responders in partnership with the UAE Civil Defense. This initiative marks the regional debut of specialized training aimed at equipping emergency service providers with the essential skills to effectively handle electric vehicles, particularly those powered by GM's cutting-edge Ultium battery platform.

The hands-on training course, named 'Battery Electric Vehicles (BEVs) – Fist Responders Training', brought together 29 dedicated first responders along with Brigadier General Salam Mohamad Allay Al Naqbi from the General Command of Civil Defense of UAE. It provided practical guidance and best practices for handling emergency situations involving electric vehicles. Seasoned experts from GM Middle East's Customer Care and Aftersales team led the workshop.

With plans to introduce a diverse range of Chevrolet, GMC, and Cadillac electric vehicles in the near future, it is great to see GM taking steps to increase education about EVs. The initiative also aims to dispel misconceptions and share industry best practices for handling electric and electrified (hybrid) vehicles safely in various situations. 

In the press release, GM quotes a common misconception that water is dangerous around an EV battery, when in reality, a large volume of water is the recommended method to suppress a lithium-ion battery fire. Such information is key for proper EV adoption.

Sajed Sbeih, Director of Customer Care and Aftersales at GM Africa and Middle East said: “This marks a milestone in our path to scaling up our Battery Electric vehicle plans, and safety education is a foundation of our readiness to serve our customers and support stakeholders to ensure their safety during emergencies. We extend our heartfelt gratitude to the UAE Civil Defense and all participants for pushing positive change and ensuring public safety as we drive toward a cleaner, brighter electrified future.”